AC\DC
Senior Member
- Location
- Florence,Oregon,Lane
- Occupation
- EC
Got a call about a month ago, for a service that was Destroyed by lift that was trimming trees for the state. They broke a 30 foot pole, Local power company came and set a new one, and I reinstalled the service. Had to make old service compliant, Was an emergency service call on weekend so I charged double time and 50% mark up.
Owner signed contract and I stated on contract that ( Tree company) is liable for damaging service. Never heard from them except two times. I told the owner they are avoiding me from the start. They did ask for pictures the first week then said they did not approve to have this fixed.
Now, the owner has filed something, with the Sherif office( he had the police come out when this happened to get all the company information). He told me today they have to pay it or its going to Criminal Court. I told the homeowner I would help as much as possible.
Now I get three phone calls today, and finally got ahold of him, and he said he not paying he never approved. I told him it was an emergency call. He said not his emergency it was the clients issue. I told him you broke it its your problem, and told him good bye.
He said he had two company coming out on Monday to give estimates and he was going to chose so that is why he not doing it. The owner would of been without power in the snow for 4 days. Seems an emergency to me.
As a owner I would pay it so my name stays good. Though is this guy right?
Owner signed contract and I stated on contract that ( Tree company) is liable for damaging service. Never heard from them except two times. I told the owner they are avoiding me from the start. They did ask for pictures the first week then said they did not approve to have this fixed.
Now, the owner has filed something, with the Sherif office( he had the police come out when this happened to get all the company information). He told me today they have to pay it or its going to Criminal Court. I told the homeowner I would help as much as possible.
Now I get three phone calls today, and finally got ahold of him, and he said he not paying he never approved. I told him it was an emergency call. He said not his emergency it was the clients issue. I told him you broke it its your problem, and told him good bye.
He said he had two company coming out on Monday to give estimates and he was going to chose so that is why he not doing it. The owner would of been without power in the snow for 4 days. Seems an emergency to me.
As a owner I would pay it so my name stays good. Though is this guy right?