If a customer asks for 3 phase, 240 volts, the POCO provides a delta secondary delivering 120,120,208-240,240,240.
Years ago, If the customer asks for 3 phase, 480 volts for motor loads, the POCO offered 480V delta with a grounded corner delivering L-L 480,480,480.
No single phase to neutral is provided. Today that service would be 480-277V Wye.
Why didn’t the POCO offer the same bank as the three phase 240 Volt, but use 480 Volt transformers?
That would deliver 240,240,416-480,480,480. The neutral comes in to play on the center tap of one transformer and 240 volt single phase L-N is provided.
I had never seen that secondary voltage in my life and never talked to someone that had seen it.
AI thinks it provides 240 single phase and 480 volt three phase.
The POCO metering system sent a high voltage alarm for one meter. When checked, that service was the 4W Delta connection. The POCO doesn't know why and the 480 has operated the 480 motor just fine for many years.
I don’t like one-offs but cannot answer why it has never been done or why it is a bad idea.

Years ago, If the customer asks for 3 phase, 480 volts for motor loads, the POCO offered 480V delta with a grounded corner delivering L-L 480,480,480.
No single phase to neutral is provided. Today that service would be 480-277V Wye.
Why didn’t the POCO offer the same bank as the three phase 240 Volt, but use 480 Volt transformers?
That would deliver 240,240,416-480,480,480. The neutral comes in to play on the center tap of one transformer and 240 volt single phase L-N is provided.
I had never seen that secondary voltage in my life and never talked to someone that had seen it.
AI thinks it provides 240 single phase and 480 volt three phase.
The POCO metering system sent a high voltage alarm for one meter. When checked, that service was the 4W Delta connection. The POCO doesn't know why and the 480 has operated the 480 motor just fine for many years.
I don’t like one-offs but cannot answer why it has never been done or why it is a bad idea.
