I am on project that needed a step up transformer 240 to 480 for a piece of machinery that is laser cutter. The building has 240V DELTA, so a transformer was reverse fed to get 480V DELTA. After everything was hooked up the manufacturer technician checked voltage between the legs and ground and it showed up as odd voltages and said the "machine will not work properly even though we only need 480V for operation and said that the transformer should be a Delta to Wye not a delta to delta.
My question: If the machine does not use ground as a reference or for operation why does it matter if the 480 is Delta or Wye?
Edit to add: Can a transformer be reverse fed with Delta 240 to get 480 Wye system?
Thank you
My question: If the machine does not use ground as a reference or for operation why does it matter if the 480 is Delta or Wye?
Edit to add: Can a transformer be reverse fed with Delta 240 to get 480 Wye system?
Thank you