120/208 3 ph bad readings

magick

Member
Location
houston
Occupation
electrician
need help figuring out why my 120/208 3 ph panel is missing voltage...

each phase to ground and nuetral read 118

phase 1 to 3 = 204
phase 2 to 3 = 204
but
phase 1 to 2 = 2 volts


these readings are with loads and without loads

this just started happening today
 

ggunn

PE (Electrical), NABCEP certified
Location
Austin, TX, USA
Occupation
Consulting Electrical Engineer - Photovoltaic Systems
need help figuring out why my 120/208 3 ph panel is missing voltage...

each phase to ground and nuetral read 118

phase 1 to 3 = 204
phase 2 to 3 = 204
but
phase 1 to 2 = 2 volts


these readings are with loads and without loads

this just started happening today
What are the loads doing? Is the transformer on fire?
 

augie47

Moderator
Staff member
Location
Tennessee
Occupation
State Electrical Inspector (Retired)
Sounds like 1 phase is open (possible blown fuse) and you are reading feedback voltages.
Is there a fusible disconenct in the circuit ?
 

magick

Member
Location
houston
Occupation
electrician
Sounds like 1 phase is open (possible blown fuse) and you are reading feedback voltages.
Is there a fusible disconenct in the circuit ?
there is a fusable disconnect that this panel is feeding... this panel is being fed from a 480 to 120/208 transformer... as far as the fuses in the disconnect, i checked the fuses and they are good
 

Joethemechanic

Senior Member
Location
Hazleton Pa
Occupation
Electro-Mechanical Technician. Industrial machinery
"upstream" meaning moving up the distribution chain towards the source of power; in this case- what's feeding the transformer..is it good?
I was thinking that 1 and 2 shorted together, and one of the primary fuses blew
 

magick

Member
Location
houston
Occupation
electrician
"upstream" meaning moving up the distribution chain towards the source of power; in this case- what's feeding the transformer..is it good?
the transformer feed is good... phases read

each phase to ground is 271

phase 1 to 2 = 471
phase 1 to 3 = 471
phase 2 to 3 = 471
 

magick

Member
Location
houston
Occupation
electrician
"upstream" meaning moving up the distribution chain towards the source of power; in this case- what's feeding the transformer..is it good?
these readings were taken from the legs that feed this transformer... these legs are in a panel on a breaker that feeds this transformer
 

Joethemechanic

Senior Member
Location
Hazleton Pa
Occupation
Electro-Mechanical Technician. Industrial machinery
these readings were taken from the legs that feed this transformer... these legs are in a panel on a breaker that feeds this transformer
How about the voltages on the secondary side of the step down transformer? Am I correct in assuming your first voltage readings were taken at the 208 panel?
 

magick

Member
Location
houston
Occupation
electrician
these readings were taken from the legs that feed this transformer... these legs are in a panel on a breaker that feeds this transformer
think i found the short ... so my xo line in the transformer is burned and almost melted and is really loose and sparks to the touch at the tap...this is in the transformer that feeds the panel that drops 1 to 2 phase
 

infinity

Moderator
Staff member
Location
New Jersey
Occupation
Journeyman Electrician
think i found the short ... so my xo line in the transformer is burned and almost melted and is really loose and sparks to the touch at the tap...this is in the transformer that feeds the panel that drops 1 to 2 phase
Photo's?
 
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