Wow! Great suggestions. To answer a couple of your questions... The fuses and elements that are failing are in the generator that remains powered. The fact that the failures occur only when the other generator is taken off line would seem to indicate that water quality in this case is not an issue.
The one thing that does intrigue me is the PF correction idea. That is a question I think the facilities folks probably would not even know, but I can see how that might affect this. Would it matter at what point in the sine wave relative to voltage and current the power was interrupted? I really need to look at this one... again.... thank you ALL for your feedback.
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My apologies for the delay. You are all very kind to even give this thought. We have had some "fires" lately and this is only one of them.
I did mention today in a thread above it is a CES Chromalox generator, but the design is considered proprietary. I can tell you there is nothing special about it. We have them in use elsewhere and we service them with our medical equipment in many places. The water level control is via a Warrick control board and the elements are controlled via standard contactors.
I tend to believe there is an issue with the overall system not the generators specifically and that is what I'm trying to get our techs to discover. I tend to think there is something happening between ground and the phases, but we have yet to discover that. It is a delta heater configuration, but I do not know if the feeds have a neutral or not coming from a wye source. What if there is a neutral and it is tied to ground....? Thank you all again... I will definitely post to this when we discover the cause.
I am not inclined to share your belief that failure of the elements occurring with the boiler that stays on-line rules out water chemistry.
When you take one boiler off-line the other will increase it's firing rate. If water chemistry is poor you will have contaminates at the steam/water boundary layer. This can lead to foaming and surging which gets worse at higher firing rates.
There is a difference between bottom and surface blow down and their intended purpose.
Do these boilers have a surface blow down controller and does it work correctly? Are the elements that are failing nearer the bottom or the top of the boiler?
There are many questions like percentage of condensate rate vs makeup water. Also how the makeup water is treated and it's type. Then we get into operator areas like blow down frequency, water testing, operating/safety control testing, etc.
Boilers that are part of a "packaged" sterilizer are often considered not the "maintenance" people's responsibility and the sterilizer service contract people don't come often enough, nor understand boiler operation well enough, to insure safe operating conditions (in my experience).
I wish you luck in solving this problem but I think you wouldn't be doing your "due diligence" if you are convinced, without evidence, it is only electrical in nature.
How does that happen with an electric steam generator?
This is probably a silly question from one who has never dealt w/ large electric boilers, but, how do you know when it fails? Is there an alarm, or a loud bang, cloud of smoke, or gush of water?
How does that happen with an electric steam generator? :?:?
If the element had a variable rate controller ahead of it I guess it would have variable firing rate, otherwise if controlled by simple contactor it has either zero or 100 percent firing rate.firing rate often indicates the energy input to a boiler, which isn't always fire
If the steam consumption does not drop by as much as the 2nd boiler was contribution, then the 1st has to make that up. Once the pressure drops enough to start "firing", the control system will start/increase the heat input and hold it on for longer (higher firing rate) than it would have before.
OTOH if the steam consumption has already been cut, then even the 1st may not fire as much.
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I did mention today in a thread above it is a CES Chromalox generator, but the design is considered proprietary. I can tell you there is nothing special about it. We have them in use elsewhere and we service them with our medical equipment in many places. The water level control is via a Warrick control board and the elements are controlled via standard contactors.