FREEBALL
Senior Member
- Location
- york pa usa
I am curious as to how others will handle a scenario such as this. Suppose a customer wants a receptacle replaced, in an area that would require AFCI protection. You replace the recpt. and now the circuit trips at the AFCI. The customer states "it wasn't a problem before" and refuses to pay and also refuses to have anymore investigation into the cause, even after educating them. Do you replace with standard and have the customer sign a waiver detailing that you did replace w/ an AFCI and it tripped, that you strongly recommended further investigation. I personally would not feel safe knowing there is an issue. Do you just not replace and state unless agreed to fix problem correctly you cannot complete the work and take the loss. There are some customers out there that would be this way, so just wanted some opinions.