Alarm Call out system (phone)

[SSDriver]

I have a customer that wants an actual phone call when there system goes into alarm. The normal PLC's we use will send out emails or text(via email) but doesn't have a call out option. The customer wants to supply a phone line to the room. Is there any specific call out alarm systems that you know of that work good. The cheap ones I've seen on Amazon(not what I want) need internet to work. One of the older call out alarms I've used in the past is now discontinued.

 

[curt swartz]

I don't have any recommendation for equipment but I would think you are going to have better luck finding something that has and internet connection and service that will make the automated call.

I'm sure the phone line they are going to provide is VoIP anyway. There is not much development into equipment that uses standard phone lines now since they are not being offered by most providers. Everything is IP coming in.

 

[zbang]

How about https://www.networktechinc.com/voice-dialers.html
Or this https://vikingtelecomsolutions.com/products/viking-k-202-dva-two-input-voice-alarm-dialer
(if it has to do with a phone line, Viking probably makes it)

 

[tortuga]

I recently (in the last 10 years) used the Sensaphone 1800, its a good remote site monitoring system.
I remember thinking they were expensive, but a quick ebay search says you can get one for under $400

I can tell you the sound monitor is handy, I never used the 'web page feature'.
Here is the manual for one:

https://palsusa.com/wp-content/uploads/sites/6/2015/11/1800Manualv102.pdf

The Sensaphone 1800 includes the following features:

• Eight Zones configurable as temperature, 4–20mA or
• dry contact
• Calibration for each each Zone
• Each Zone can be individually enabled or disabled
• Power monitor
• High sound-level monitor (w/optional external mic)
• 1 relay output (manual or automatic control)
• 14 status LEDs
• Dial out to eight telephone numbers
• User-recordable voice messages
• Alarm dialout via voice, numeric pager and
• alphanumeric pager (wireless phone text message)
• Line Seizure via optional kit (FGD-0060)
• Microphone for on-site listen-in (w/optional external
• mic
• Time-stamped Alarm History
• Optional web page
• Superior surge/lightning protection on all Zones,
• telephone line and power supply
• 12-hour rechargeable battery backup
• NEMA-4 enclosure

 

[SSDriver]

They are dead set on supplying a phone line. They also want it to call some office phone numbers. I just found this from sensaphone
https://sensaphone.com/products/sensaphone-400-and-800-monitoring-systems/ and they priced it out at under $400. Its nice that the end user can setup and change the numbers from the unit it self. Thanks everyone for the help.