Transformer is a 480/277vac 2500kva transformer at a factory.
Feeds two different switchgears.
1'st switchgear is a 3 phase/4 wire switchgear with 1200 main breaker
(3)500mcm per phase and (3) 250mcm neut connections
2nd switchgear is a 3 phase/3 wire switchgear with 1200 main breaker
(3)500mcm per phase and (3) 250mcm ground connections
I haven't completed complete documentation of loads from each switchgear. Customer states that they only utilize 480vac load, No 277vac utilized.
When documenting one line diagram today I clamped a amp meter on the neutral buss connection on
#1 switchgear and I had 30 amps of current on the neutrals to the transformer.
#2 switchgear had 15 amps on the ground wires to the transformer
If the customer is correct and they are not utilizing any of the 277vac load, then what would explain the amp readings on the neutral and ground cables??
The reason we were asked to look at this installation, customer states they are loosing motors and having other problems that tech supports ask if equipment is grounded and customer says yes but are wondering how good of a ground system they actually have.
Feeds two different switchgears.
1'st switchgear is a 3 phase/4 wire switchgear with 1200 main breaker
(3)500mcm per phase and (3) 250mcm neut connections
2nd switchgear is a 3 phase/3 wire switchgear with 1200 main breaker
(3)500mcm per phase and (3) 250mcm ground connections
I haven't completed complete documentation of loads from each switchgear. Customer states that they only utilize 480vac load, No 277vac utilized.
When documenting one line diagram today I clamped a amp meter on the neutral buss connection on
#1 switchgear and I had 30 amps of current on the neutrals to the transformer.
#2 switchgear had 15 amps on the ground wires to the transformer
If the customer is correct and they are not utilizing any of the 277vac load, then what would explain the amp readings on the neutral and ground cables??
The reason we were asked to look at this installation, customer states they are loosing motors and having other problems that tech supports ask if equipment is grounded and customer says yes but are wondering how good of a ground system they actually have.