cschmid
Senior Member
- Location
- Northern cold country
philosophy
philosophy
Gouging is when customer complains and you do not collect money and incur legal expenses. You Loss all the way around including in customers. Loss = no business. So if your customers are complaining always about same thing then one must evaluate ones philosophy. So can you tell me why you are in business and what is your business philosophy? Is it just to get as rich as you can, or is it to be the best electrician in the community, or is it to offer a service that no one else does; so what is your philosophies? First examine why you are in your own business and work it your own way. If you want to spend your life entertaining your customers give away your service. If you want the American dream then charge more. If you want to strive for massive size than do the corporate business system. Yet they all cost us a price and each one is different so you make the call. I choose enough work to pay the bills and if we want to go fishing we go fishing. If I want to go to Grandsons school events during middle of day I go. So what is important to you? Every customer is the boss we only want to believe we are. Buy the way if customer says he can get it cheaper at home depot, it is then a time and material job you give him an itemized shopping list and let him go before he is done he will pay your price and smile.
philosophy
Gouging is when customer complains and you do not collect money and incur legal expenses. You Loss all the way around including in customers. Loss = no business. So if your customers are complaining always about same thing then one must evaluate ones philosophy. So can you tell me why you are in business and what is your business philosophy? Is it just to get as rich as you can, or is it to be the best electrician in the community, or is it to offer a service that no one else does; so what is your philosophies? First examine why you are in your own business and work it your own way. If you want to spend your life entertaining your customers give away your service. If you want the American dream then charge more. If you want to strive for massive size than do the corporate business system. Yet they all cost us a price and each one is different so you make the call. I choose enough work to pay the bills and if we want to go fishing we go fishing. If I want to go to Grandsons school events during middle of day I go. So what is important to you? Every customer is the boss we only want to believe we are. Buy the way if customer says he can get it cheaper at home depot, it is then a time and material job you give him an itemized shopping list and let him go before he is done he will pay your price and smile.
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