Can factory trained unliscenced technicians work in control panels to modify wiring and or replace defective equipment.
Getting conflicting stories from local and state levels.
What are they telling you ?
Does this require any Power on or off?
Does this have anything to do with an UL Listing?
I didn't know there was such a thing as licenced or unlicensed technicians....by the manufacturer of the panel , or by the end user, as a field installable replacement by the end user?
Perhaps the Manufacturer of the panel has their own field techs and want them to do the replacements not to void any warranty?
More information please.