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Thanks Jraef:
So it looks like it might actually be a digital pot.
For background the following is a good comparison of some broad aspects of a digital pot.
http://www.maxim-ic.com/app-notes/index.mvp/id/3484
I found it looking for maximum resolution of a digital pot. Maxim mentions a maximum of 1 part in 256, 8 binary bits. This was a guess I had from prior knowledge of these devices.
If this Dart thing actually has a digital pot inside, then a high impedance DVM can be used to check the output voltage of the pot. If this is done before and after the failure occurs, then any substantial change will be an indication of a pot failure or excitation voltage to the pot. I am not able to access details on the Dart device, Adobe is failing.
It does appear the DP4 requires AC power. I do not know if the pot is isolated from ground, but it should be. But by how much is the isolation rating? In addition to AC power the the pot has to receive the voltage to be divided across the outer two pot terminals. Then one of these terminals can be called the reference, and the third pot terminal would be the equivalent to a mechanical pot slider terminal. Depending upon the type of drive the pot is connected to the DC voltage applied to the pot could be floating on a high AC voltage, like 120 to 240. So if you measure DC voltages on the pot terminals you may have to be very careful.
mwuniseal: In summary:
If the pot output voltage measured with a high impedance meter is unchanged from before to after the system failure, then the pot is not at fault.
If there is a change, then it may or may not be the pot.
.