mtnelect
HVAC & Electrical Contractor
- Location
- Southern California
- Occupation
- Contractor, C10 & C20 - Semi Retired
Do you ever actually show a customer the price before the job or tell them what it will be beforehand, or only after if they ask?
I assume you are able to create an invoice drag and drop sort of thing from your price book?
I have learned from past experience, no verbal agreements, now everything is in writing. I always give an Estimate in writing, which is converted to an Invoice when accepted. Anything over $500.00 in California (includes labor & materials) requires a "Home Improvement Contract" and a three-day waiting period., except for emergencies which requires another form called a "Waiver" signed by the customer.
Yes, I create my Estimates & Invoices on QuickBooks, created over years of experience. Also, my "Flat Rate" packages are a firm price, no matter what might change, the customer knows what the price is before and after the work is completed.