And I, and most troubleshooters that I know, would start at the disconnect. I have never seen the HVAC service guy start at the panel.
This just goes to show how much experience they have. The first place to look is to see if the overcurrent is tripped unless they are looking to pad the service call
If this rule only applies to live parts that are normally exposed, without opening or removing a cover, then it would apply to very very few items. That is not how I read the rule.
Here is the section we are discussing;
110.26 Spaces About Electrical Equipment.
Sufficient access and working space shall be provided and maintained about all electrical equipment to permit ready and safe operation and maintenance of such equipment.
(A) Working Space. Working space for equipment operating at 600 volts, nominal, or less to ground and likely to require examination, adjustment, servicing, or maintenance
while energized shall comply with the dimensions of
110.26(A)(1), (A)(2), and (A)(3) or as required or permitted elsewhere in this
Code.
(1) Depth of Working Space. The depth of the working space in the
direction of live parts shall not be less than that specified in
Table 110.26(A)(1) unless the requirements of
110.26(A)(1)(a), (A)(1)(b), or (A)(1)(c) are met.
Distances shall be measured from the exposed live parts or from the enclosure or opening if the live parts are enclosed.
Note: Where the conditions are as follows:
Condition 1 ?
Exposed live partson one side of the working space and no live or grounded parts on the other side of the working space, or exposed live parts on both sides of the working space that are effectively guarded by insulating materials.
Condition 2 ?
Exposed live parts on one side of the working space and grounded parts on the other side of the working space. Concrete, brick, or tile walls shall be considered as grounded.
Condition 3 ?
Exposed live parts on both sides of the working space.
If there are no exposed live parts then no depth of working space is required. The receptacles over the counter top have no exposed live parts.
Today?s no fuse disconnects used for items such as AC, AH units, Water heaters and the such have no live parts with the door open or cover removed.
Service panels, remote distribution panels, fused disconnects, motor control centers and such will have exposed live parts when opened.
It says what it says not what we want it to say or what we think it says, (Charlie?s Rule)