Re: Flate Rate vs T&M vs Cost Plus
Hi guys,
This is a good discussion. I have read very good arguments on both sides of the flat-rate issue. Following is a link to the best and i think the first FRP guide. It is geared toward mainly HVAC and plumbing. They have recently added a pool and spa repair pricing guide.
Callahan Roach Flat-rate Pricing
Edit: (It incorporates a travel charge in the main price, the second tier is the primary repair, there are also additional columns for things like incidental repairs, and additional repairs which are billed at a lower labor rate since you are already on the site.)
I have used their method in the past and liked it very well. We used to tell the customer it was $50 for a diagnosis, but if they elected to have us perform the repair we counted it toward the repair cost.
I don't know where you guys get your overhead costs from, but even in the pool industry we couldn't have worked for the change you guys are talkin'. We were near $90/hour.
Take labor burden and add to that the insurance costs, phone, cell phones, advertising, vehicles, tools, rent, and all other expenses, then add in your intended profit margin, and unless you are a one-man show working out of a garage you just came up with a very big number.
[ March 12, 2005, 04:46 PM: Message edited by: hey_poolboy ]