jeremysterling
Senior Member
- Location
- Austin, TX
Today I happened to work on a circuit in a single phase panel fed from 25 kVA 480/240V XFMR. The voltage from neutral to ground was 11.2 volts. I suspect X0 has not been connected to building steel.
Tomorrow, an outage is scheduled at 6:00 AM to shut down and install the GEC.
My question is: What is the best way to explain to the customer why this needs to be corrected?
I told the manager that, "This electrical system is abnormal. It has what we call a floating neutral. This can result in equipment damage and may be a hazard to personnel."
My answer is generic. Is there anecdotal evidence to back it up?
I think saying that it is a code violation is insufficient or even immaterial (to a manager). What have you out there said to explain the importance of retrofitting the GEC?
Tomorrow, an outage is scheduled at 6:00 AM to shut down and install the GEC.
My question is: What is the best way to explain to the customer why this needs to be corrected?
I told the manager that, "This electrical system is abnormal. It has what we call a floating neutral. This can result in equipment damage and may be a hazard to personnel."
My answer is generic. Is there anecdotal evidence to back it up?
I think saying that it is a code violation is insufficient or even immaterial (to a manager). What have you out there said to explain the importance of retrofitting the GEC?