This has been a fascinating thread. But to your point, I think a lot of it is because of the personalities involved, it sounds like there was a lot of unprofessional behavior all the way around. And yes, the PV was done without my client's knowledge, not even a simple heads up from the PO, as he was doing the service/generator/ATS install. As I was told the story, the PO and PV installer immediately attacked my client for not providing a means to connect something he wasn't even aware existed. I think the PV may be a "trunk slammer" (a term I hadn't heard before this thread but I really like), and I also think the PO may have gotten too far in debt to my client and is trying to find an excuse to avoid payment now that most of the work is done.