Thank you for your input everyone. I have tried all avenues of diagnosising this problem that my customer is having. After discussing the issue with the manufacturer we tried a last resort of unpluging the power to the smoke detectors and letting them run on battery to see if the problem is wiring related. I recieved a call from my customer tonight that the upstairs detector is still going off at the exact same time every night for about 12 minutes. It has been going off every night at the same time. So I am convinced that it is a radio interference problem, but have no way of testing for that. The manufacturer's engineer's were not able to give me a possible frequency due to the fact that they have never heard of the problem. So I am at a dead end road with no answer for my customer. If anyone has a valid answer or a way to persue this further for me it would be greatly appreiciated.
Maybe a neighbor is a Ham radio operator?
If it is RF the likely cause is an illegal CB operator. Ham radios are 'cleaner' and the people the use them know about interference and how to keep it under control.
If it is an RF problem I can help you but I will need more info and you may need to some different test equipment.
(I am an Extra Class Amateur Radio Operator)
PM me as we work through this and once we do we can post what we found here. In the mean time, ask your customer a few things, if you could.
1) Is there any other sign of RF problems beside the smokes. They will include voices or noise coming through computer speakers or telephones. They can cause touch lamps to cycle. They can disrupt the video on TVs.
2) How close to a commercial radio station is the customer?
3) Are there any 2 way antennas in the neighborhood visible?
4) Do any of the neighbors have vehicles with 2 way antennas on them? Especially a big one that looks like a spear with a huge open coil at the bottom.
Start looking around for some impromptu test equipment. Any 'walkie talkie' type radio. They operate on different bands, some are CB. The bigger in size the better as the CB band uses larger equipment. Any AM radio, especially portable. Any short wave receiver.
When and if we find there is an RF problem I can put you in touch with people skilled in locating it and taking care of it. Trust me, the FCC takes a dim view of any radio operation that interferes with any life safety equipment.
I can also locate licensed amateurs in your area by searching the FCC's database.
Back to you,