Thank you all for your quick responses. I finally got a hold of the company, 8:00 Pacific time. They said I could not change cords, voids the warranty, which I figured. I asked them how many wires are in the 4 prong cord. "three", they said. Hmmm. They said neutral is not used (just like I read in the specs.) I asked why the 4 prong then ? They said in case the owner sells the house, they will be left with a more modern receptacle, a 4 hole, so they could re-use it for an appliance, like a range. ??? Who puts a range in their garage ? They said they offer a 3 prong charger for $600. The owner said he bought it too long ago to return it and get the 3 prong. I replaced the cable with 4 wire cable, as I don't think the inspector would've passed a non neutral 4 hole receptacle. What a morning....
Thank you all so much !