And my point is WOW, great trucks great advertising, and all the folks I have discussed their service with were dissatisfied*, not saying anyone else may have made them happy BUT service is more important than FLUFF and in the long run reputation is what's important. And if it ain't then we as a trade are doomed, to an influx of Barnum and Baily type sales, all hype no substance.
*An unscientific sampling of an EC and 2 different friends plus my wife (which really carries the weight).
It would seem to me that a good reputation and word of mouth would be your number one concern. The few residential contractors I work for do more with reputation than advertising and truck wraps. Now they are not huge contractors but for the most part they are still working.