Coppersmith
Senior Member
- Location
- Tampa, FL, USA
- Occupation
- Electrical Contractor
I very rarely have problems with people not paying me. Today I did. I had a job today to troubleshoot and repair a bedroom with no power. I had worked for this client a few days before on another job without problem. I'm there 20 minutes when the babysitter brings me a phone with the client on the other end. Here is the paraphrased conversation:
Her: "I forgot to call you to cancel the appointment. We want to have the other work pass inspection before we pay you for any other work."
Me: "Well, I'm already here doing the job. I've been here 20 minutes. At this point you are already responsible for paying me for the minimum one hour charge of $$$ you agreed to. So I might as well finish doing the job, at least up to the end of the first hour."
Her: "Have you opened up anything yet?"
Me: "I haven't opened up any boxes yet. After I gathered all the tools I thought I might need from my truck, I began testing the outlets with a voltage tester. I just found an outlet behind the wardrobe that looks like it's ripped out of the wall. That might be the problem."
Her: "I didn't give you permission to move that wardrobe. It's flimsy and might fall apart."
Me: "In all the years I have been doing this job, I've never had someone tell me I needed special permission to move furniture after the fact. And you're right, it wants to fall over now." (I was holding it up while we were speaking trying to figure out how I was going to keep it from falling over. I ended up pulling it out on an angle and leaning it against the wall. The entire back panel that would normally steady it was torn off with just some old duct tape holding it on.)
Her: "Well I don't see why I have to pay you if you haven't opened any boxes yet."
Me: "It's because you made an appointment and I showed up for that appointment. This time is reserved exclusively for you. I could have scheduled another paying client at this time, but you reserved it. The meter started running as soon as I left my house. So what do you want to do?"
Her: "Give the phone back to the babysitter."
Babysitter: "She said you can leave now."
I gave brief thought to filing a lien just for spite, but I know the time and cost involved and decided to just let it go. Thankfully I was only there a total of 30 minutes and it was only 13 miles from my house. Could have been a lot worse.
Her: "I forgot to call you to cancel the appointment. We want to have the other work pass inspection before we pay you for any other work."
Me: "Well, I'm already here doing the job. I've been here 20 minutes. At this point you are already responsible for paying me for the minimum one hour charge of $$$ you agreed to. So I might as well finish doing the job, at least up to the end of the first hour."
Her: "Have you opened up anything yet?"
Me: "I haven't opened up any boxes yet. After I gathered all the tools I thought I might need from my truck, I began testing the outlets with a voltage tester. I just found an outlet behind the wardrobe that looks like it's ripped out of the wall. That might be the problem."
Her: "I didn't give you permission to move that wardrobe. It's flimsy and might fall apart."
Me: "In all the years I have been doing this job, I've never had someone tell me I needed special permission to move furniture after the fact. And you're right, it wants to fall over now." (I was holding it up while we were speaking trying to figure out how I was going to keep it from falling over. I ended up pulling it out on an angle and leaning it against the wall. The entire back panel that would normally steady it was torn off with just some old duct tape holding it on.)
Her: "Well I don't see why I have to pay you if you haven't opened any boxes yet."
Me: "It's because you made an appointment and I showed up for that appointment. This time is reserved exclusively for you. I could have scheduled another paying client at this time, but you reserved it. The meter started running as soon as I left my house. So what do you want to do?"
Her: "Give the phone back to the babysitter."
Babysitter: "She said you can leave now."
I gave brief thought to filing a lien just for spite, but I know the time and cost involved and decided to just let it go. Thankfully I was only there a total of 30 minutes and it was only 13 miles from my house. Could have been a lot worse.