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glcc elec:
Suppose a corner of the delta was grounded, then the maximum voltage from either of the other two legs to ground is 480 V RMS. If there are unbalanced resistive loads from the 480 bus to ground, then the voltages from each leg to ground will be between 0 and 480.
Thus, you may have a serious problem.
First, put a screwdriver in the earth some where, best outside the building a ways. Connect a long insulated test lead to this ground test point. You can use connected extension cords or just reel off some small wire, #24 would be fine. This connects to one terminal of your voltmeter. The other voltmeter input should be a clip lead to another screwdriver. With your meter and the second screwdriver go around and test various building conductive parts, machines, and other earth points inside and outside the building.
I don' know what to expect in your case. I only have a few tenths of a volt in my house and backyard. In a CNC application I saw a couple volts difference between two machines, and it was impossible to do RS232 communication to one of the machines. Ground rods or not made no difference, and I would not have expected the ground rods to be a solution. I have seen in the past a comment that in some plant a ground wire on an RS232 cable would draw a spark when both ends were grounded and broken.
This type of measurement would be my starting point.
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