It never ceases to amaze me what some utilities are able to get away with. As an Engineer for a CA POCO which shall remain nameless, I provide available fault currents to customers regularly.
I don't know how things work in NY, but here the Service Planner typically provides the customer/contractor a "book value", which is the maximum short circuit current for a given service voltage and size anywhere in our service territory. If the customer/contractor wants something more specific to their particular location, they can request it (fees may or may not apply, depending on what the customer is doing).
When I get a specific/actual short circuit current request, i have to verify the lines between the substation and the customer's meter panel, as well as the customer's service panel information. The results of my calculations go in a written report (form letter) with two scenarios: (1) everything as it is today, and (2) near-infinite bus with the transformer and service conductors increased to what they would be if the customer loaded up their panel to full capacity. I think most Contractors use the first calculation for Arc Flash, and the second one to specify AIC ratings for equipment. I always thought this was standard across the industry, but apparently it's not.
Sent from my SM-G930V using Tapatalk