I need some help here. I work for a city which has there own power company. Recently we had an incident where a tree had rubbed through a service line neutral burning it clear and frying T.V.s and clocks in the house. I assume that the damaged equipment was due to voltage going from 120 to 240 to the equipment. The power company is telling me that if the house was properly grounded the grounding electrode would act as the neutral return path through the ground and not fry the appliances. I have always been taught that if you loose your neutral you get 240 volts to the 120 volt circuits in the house. My question is could your grounding electrode really serve as your neutral Conductor through the ground? (Depending on resistance maybe)