Strathead
Senior Member
- Location
- Ocala, Florida, USA
- Occupation
- Electrician/Estimator/Project Manager/Superintendent
Been mentioned and I am with those - you never mentioned whether you have 240 volts between L1 and L2. If you don't the problem is definitely "upstream" from where you are trying to measure.
Tree branch rubbed through conductors of an overhead service drop sounds like it could be a possibility.
Lost neutral gives you varying voltages to neutral.
Lost ungrounded conductor will still leave you with consistent 120 volts to neutral on the good ungrounded conductor, but varying volts on the one with that has been lost - but any 240 volt loads will never see 240 volts either.
Loss of an ungrounded plus the grounded conductor leaves everything at one potential - unless you place a probe in remote earth then everything will read ~120 to that probe. Sounds like you could be headed toward this last issue as being the problem with what you have mentioned so far.
Go back and make sure you do measure L1 to L2, and also maybe measure to remote known grounded object. If all you have intact is one ungrounded conductor when your main is closed and line to neutral loads are connected - the only "return path" is going to be the grounding electrode, but it may be high enough resistance that very little volts drop across your intended loads, and the only way to measure any significant voltage is to measure to true ground that is remote from your GES.
I will answer for him. Look at the post with the pictures. He shows the L1 L2 measurement.