Main-Tie-Main
A customer has had what seems to be a recurring event which has resulted in a large chiller being damaged each of the past two summers. This spring my company sold six multi-use (PFC/TVSS) power conditioners to try to help. These devices contain capacitors, inductors and MOVs - all cross coupling the phases (patented design). This summer, one of our units blew up. The MOVs were all fried (voltage event?), and the cover was blown off. The capacitors and inductors were intact.
No damage occured to the chiller and our product will be replaced or rebuilt under warantee. We may have saved the customer hundreds of thousands of dollars, but they will still incurr installation costs, we will pay for shipping, and our manufacturer needs to fix or replace the unit. We need to try to find and fix the root cause.
The Chief Building Engineer (not an Electrical Engineer) explained that he believes the problem may lie with an automatic transfer switch and a Main-Tie-Main breaker. The tranfer switch was installed less that a year before the problems began; it sits on the customer's premesis, but is owned by the utility; it is is fed by circuits "A" and "B" that come from different substations; "A" is the primary. The Main-Tie-Main is fed on one side by this transfer switch, and on the other directly by circuit "B".
Is this a configuration that could result in a voltage surge or other potential hazard? Is there a possible simple fix such as adjusting the timings on the MTM?
A customer has had what seems to be a recurring event which has resulted in a large chiller being damaged each of the past two summers. This spring my company sold six multi-use (PFC/TVSS) power conditioners to try to help. These devices contain capacitors, inductors and MOVs - all cross coupling the phases (patented design). This summer, one of our units blew up. The MOVs were all fried (voltage event?), and the cover was blown off. The capacitors and inductors were intact.
No damage occured to the chiller and our product will be replaced or rebuilt under warantee. We may have saved the customer hundreds of thousands of dollars, but they will still incurr installation costs, we will pay for shipping, and our manufacturer needs to fix or replace the unit. We need to try to find and fix the root cause.
The Chief Building Engineer (not an Electrical Engineer) explained that he believes the problem may lie with an automatic transfer switch and a Main-Tie-Main breaker. The tranfer switch was installed less that a year before the problems began; it sits on the customer's premesis, but is owned by the utility; it is is fed by circuits "A" and "B" that come from different substations; "A" is the primary. The Main-Tie-Main is fed on one side by this transfer switch, and on the other directly by circuit "B".
Is this a configuration that could result in a voltage surge or other potential hazard? Is there a possible simple fix such as adjusting the timings on the MTM?
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