something does not add up
has the 1000 A fuse ever blown
if he has 4 x 300 hp running close to 100% he has 1400+ A
Changing the service size to 1600A will not change the size of the MCC bus, it's still 1200A, and 1200A is just barely enough to handle your existing measured load (4x300A). So unless you are going to replace the MCC or split up the load and add a new MCC, changing the service is an exercise in futility. If it were me, I would split the load and add a new MCC next to it with a new feeder from the PDC.