Multiple Inspections
When PPL EU receives a cut-in card specifying NEC violations at a premises, PPL EU requires the customer or customer's contractor to:
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correct the situation, and
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secure the services of the same inspector who issued the violation card to re-inspect the corrected facilities.
Re-inspection by another inspector is acceptable to PPL EU only if the original inspector is unavailable due to illness or other unforeseen circumstances, and the customer requires immediate service.
Unsatisfactory Performance of a Code Official (Inspector)
When PPL EU personnel discover NEC or REMSI violations for service entrance facilities after PPL EU has received a cut-in card, a letter may be sent to the Code Official (Inspector).
The letter shall:
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explain the problem(s) with the service entrance facilities discovered by PPL EU personnel,
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ask the inspector to contact the electrician or customer and arrange to correct the problem(s), and
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ask the inspector to re-inspect the corrected service entrance facilities and send a new cut-in card to PPL EU.
If the frequency or severity of violations indicates that the inspector is either:
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not looking at all services for which PPL EU received cut-in cards, or
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not adequately ensuring that the requirements of the NEC or REMSI are met, a complaint may be made to the Field Operations Manager at the Department of Labor and Industry for investigation. The complaint form and address for the Field Operations Manager may be found at: