Most Valuable lessons

[jmsbrush]

The guy was a good up-seller. He had his foot in the door ( more like Jim's van in the bay) but he was able to up-sell the wipers, filter and additive. That's something I/we need to do better. Look around suggest dimmers, wall controlled speed switches for the fans, repair handyman/ DIY electrical work. You have your foot in the door it's worth the try.

You are absolutely right. I learned this a while back sometimes a sale is made by asking. So never be afraid to ask.