nLight Power Pack signs of failure?

M

Mamoo

Member
Location
Ashburn, VA
Occupation
Data Center Technician
Hey all, we use nLight lighting controls at our facility and I’m trying to figure out if we have a failing power pack(s).

An electrician mentioned a bad power pack but I was only testing line voltage when checking it out, and the fuse for the PP was still good. (NPP16-D-EFP)

I replaced the drivers today and the lights are funky as hell now. Only the 2nd driver I installed turns on and it’s really dim. The first light generally won’t come on, but was working when I first tested it.

I’m starting to think the control wires for dimming could be bad or the power pack is somehow failing.

Is this behaviour a sign of a bad power pack or wiring issue with the dimmers? I also can login to sensor view and check the PP on there if need be but haven’t tried yet
 
Call Acuity Brands Customer Care…. +1 (800) 535-2465 Give the rep the SIM number of the driver and describe the installation and the issues you are experiencing.
 
Hey there , usually when those powerpacks have an E in their part number they are not just a regular powerpack but also an emergency type. Also if there is a D there is usually dimming as well. If it has those two options it could definitely be related
 
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