This is the first time I have ever worked with a retrofit and I tell you that this was easier than installing a new bank or even trying to locate a replacement parts. John at Power Distribution Equipment was extremely helpful and he offers his whole support. It took only 1 full day for turn-around time. He drove approximately 2 hours from his union shop in Franklin park to Zion, Il. the same day I called. Then bam, he had the retrofit at my jobsite the next day. Here comes the best part: I called poco to dump their wires at the pole and what do they tell me, "we can disconnect you but can't re-connect you until the job is inspected." Mind you it's Saturday. John, being a former Comed power engineer, talks to the trouble-man, makes a few calls and we get a construction crew within 10 minutes to dump service and they wait around for about 2 hours until we were done. John also stuck around from start to finish just so that the crew wouldn't feel uneasy. John not only saved my client about $24k, but he saved me frustration and saved the owner of the property additional money by not having to put his 8 tenants in hotels for the weekend. If you guys need options in the future, give John Gandy a call 847-707-7349.