kwired
Electron manager
- Location
- NE Nebraska
- Occupation
- EC
With a large investor owned POCO, the customer that only spends $100 maybe even $500 or less per month on their energy bill gets way less priority on such matters then a customer that spends $10,000 plus per month, just like any other profit driven operation would do with their customer service department, especially when there is little or no competition available.Agreed. But if someone asks to do something exceptional, usually the first question is why can't it be done normally?