Hello,
I can feel a slight electrical shock when I am barefoot on my concrete patio and stick my hands in my hot tub. This happens even when the power is off and when the meter is pulled. The utility company has came out multiple times. I can read approximately 0.3 volts ac when I measure the voltage from the water to the concrete. The only thing that has made this go away is when they physically disconnected the neutral from my service and it comes back when they reconnect it. I have had two electricians verify that the hot tub is properly wired, grounded properly, etc.
Question #1: Can someone explain what this means?
The utility company is coming out to replace all of the underground to myself and my surrounding neighbors.
Question #2: Will this fix the problem that is happening?
I have never felt a shock in my above ground pool (standalone in the yard with the only connected electrical component being the pump when it is plugged it). The water in the pool also reads approximately 0.3 volts when measuring from the water to the ground. My pool is grounded and bonded and hooked up to a verified functional GFCI.
Questions #3: Is it normal to read that minimum amount of voltage in the pool water? Is it safe to use the pool with the proper grounding/bonding/GFCI if that amount of voltage (approx 0.5 volts) is present in the water?
I can feel a slight electrical shock when I am barefoot on my concrete patio and stick my hands in my hot tub. This happens even when the power is off and when the meter is pulled. The utility company has came out multiple times. I can read approximately 0.3 volts ac when I measure the voltage from the water to the concrete. The only thing that has made this go away is when they physically disconnected the neutral from my service and it comes back when they reconnect it. I have had two electricians verify that the hot tub is properly wired, grounded properly, etc.
Question #1: Can someone explain what this means?
The utility company is coming out to replace all of the underground to myself and my surrounding neighbors.
Question #2: Will this fix the problem that is happening?
I have never felt a shock in my above ground pool (standalone in the yard with the only connected electrical component being the pump when it is plugged it). The water in the pool also reads approximately 0.3 volts when measuring from the water to the ground. My pool is grounded and bonded and hooked up to a verified functional GFCI.
Questions #3: Is it normal to read that minimum amount of voltage in the pool water? Is it safe to use the pool with the proper grounding/bonding/GFCI if that amount of voltage (approx 0.5 volts) is present in the water?