I agree with all the other guys, but here's one I bet not many of you have seen. I got a call last summer from a guy whose house was only two years old. He says that part of his lights are real dim and the rest are real bright. Voltage at the panel was 48v on "a" leg but over 160v on "b" leg. I immeadiately thought loose neutral, but upon further investigation panel neut. was good and so was meter neut. at disconnect. I advised client to contact the utility company because I was 99% sure it was on their side. The guy calls me the next day and says(now get this) the utility guy opened up the ground transformer and the transformer neutral was almost completley ate into by fire ants! Whether this was the actual case or whether it wasn't torqued down enough at the installation and the guy was just lying to cover his or his brethrens behind I don't know but it makes for a good story.