080514-2036 EST
A couple of interesting references but very long.
http://www.cis.state.mi.us/mpsc/orders/alj/2007/u14888notpfd.1907.pdf
Reading thru all the legal discussion it appears the service drop neutral burned open near the transformer and that a hot line shorted or arced to the neutral to the house, and thus put 240 or at least something higher than 120 to part of the house. Could it have been that lightning may have actually hit the neutral at the rupture point.
Assuming the pole transformer center tap was grounded with a ground rod at the pole I do not see how the ground connection at the house, even if it had been good, would have made any difference.
I can assume the resistance from the pole ground rod to the house ground would be unlikely to be less than 10 ohms. This would never blow the pole fuse on the transformer primary. Even 1 ohm, 120 A, would not blow the primary fuse because this is a 200 A service, and even if the input was fused at 5 A a 120 A secondary load would never blow the fuse. The primary is 23,200 V so the turns ratio is 193 to 1, and the reflected primary current is 120/193 = 0.62 A.
To moderately quicky blow the 25 A primary fuse we might asume 50 A. At this level we need 50*193 = 9650 A on a 120 V side to achieve this. At 120 V the loop impedance including transformer series impedance needs to be below 120/9650 = 0.012 ohms. No way will you get an impedance lower than this from one ground rod to another at even 10 ft.
I would also believe that the transient limiter in the office should have a series link that would open before burning up. No mention was made that the device that caused the fire might have had this kind of oversight in its design.
This one discusses Michigan's events relative to the great eastern blackoput.
http://www.michigan.gov/documents/mpsc_blackout_77423_7.pdf
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