One of my larger customers has specific part numbers required for common repair parts. We are allowed to substitute any part as long as it is of equal or greater quality (determined by us, never been told no to a higher priced item). Some of their parts are the lowest quality and lead to repeat service calls over time for failure. I always spec out better materials that do not fail so quick. I love to do it right every time. The business side of me is screaming: put in the crap and get paid to change it out again in two years. No one is complaining either way, and additional service calls will not upset them in any way (I've experimented)
How do you feel about it? I will start a poll as well.
How do you feel about it? I will start a poll as well.
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