What I'd follow up on is the "Someone hit a pole down the street" comment. Are there multiple voltages hanging on those poles, and could one set of primaries have fallen on another? If so, I would look into the possibility that maybe circuitry in the inverter was damaged and it's output is not what it's supposed to be or it's fluctuating. Just a thought.
That was suggested to the owner who stated " When I told the solar company that I was having problems they sent out a tech who didn't even seem too sure how to use a meter."
I wouldn't think 245V, which is the highest reading with my Fluke I had, would be over the manufacturers voltage limit.:?
Coupled with the fact that it isn't an instantaneous error, the range will work for a few minutes. From what I've been able to determine it seems to be coupled with load added or subtracted from the service
BUT only when the panels are generating.
Fortunately this isn't my problem since I'm really the fourth party but unfortunately the customer isn't willing pay for a power quality study, I'd love to get to the bottom of this.