Res Service Small Job Challenge

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I've been estimating for over 20 years. I can guarantee that any phone bid I offered would be wrong. The only way I could be close is if the homeowner emailed me a video of every aspect of the job, this on residential service.

I had a call Saturday for a short circuit. I went to the house and saw a switch wire patched into the switch box through the mudring rather than through a knockout with a connector. I knew there was non-professional work on that circuit from seeing that one thing. Then I knew there could be buried junction boxes, or anything. It changed my bid seeing that one wire. Nobody will give you the detailed information you need over the phone.

Dave
 
Dave.,, I agree with you with that part being describing the detail over the phone.,,

I ran into simuair sisuation what you allready got it and somehow they asked me trobleshooting the luminaire circuit next thing i pull off the switch it was a mess and the comuster was not happy with it they show me the book how to do this and i reply to them that book is WAY out of date and it dont meet the current code at all.

that why i am little lerry with service call describing over the phone unless i am dealing a pro to pro yeah i can understand it but Homeowner humm.. let say they dont get the whole picture what is going on.

veido or photo will help a bit with it. that a good idea Dave.,,

sencie almost everyone have computer or cellphone they can email or textmessage it pretty easly. that will help a bit to dail in pretty good.

Merci, Marc
 
I've actually started splitting my service calls into 20 minute incraments. 150 for the first 20, and 35 for each 20 minutes after, maximum service call is 2 hours. If it will take longer, I bid it. I've actually gotten positive feedback on it.
 
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