Man, what a day.
About two weeks ago I got a call from a roofing/siding company that I occasionaly do work for. They requested that I go to the owners house to look at their intercom system (seven remote locations throughout house). They had recently finished their basement (that I had bid on a couple of months ago and didn't get. Not even a phone call.) The intercom in the basement did not work and the one on the back deck did not work. The entire system was installed by a friend of theirs and nothing was labeled. By the time we had everything labeled and figured out the problem it took 2 guys 2 hours. The basement unit was a simple miswiring and the back deck unit was acting as if the cable had been cut somewhere. We told them we would come back and run a new line Monday the following week. The HOs wife also requested a heat/fan/light unit to replace the existing masterbath unit. They said they were going to have the bathroom painted so don't worry about any scuffs or damage.
We bought the f/h/l unit and went back to install it. The house was done in conduit so we pulled a new 20amp circuit for the unit from the main panel. About 80 feet. The f/h/l unit was a PITA to install because of PVC pipe running above the location. It took 2 guys about seven and a half hours to cmplete f/h/l installation and to fish in new speaker wire for intercom unit on back porch.(wire was cut inside wall when some other work was done)
We always clean up after ourselves, but these people are clean freaks. We wiped down everything in work areas and vacuumed floors in addition to tarps and plastic. One small scuff on bathroom ceiling.
We supplied all materials including fan unit and the price came out to about $1900.00. This included first trip out to troubleshoot intercom. (45 min. from shop one way.)
Had HOs wife sign off on job and waited to get sent a check.
Got called today by the manager at their business saying the HOs were very upset about the price and the fact that they would have to touch up the bathroom ceiling. He said that they just had an attic fan installed and if I hooked up power to for free, all would be forgiven.
I felt like somebody kicked me in the stomache.
In the past I have dropped everything and ran to put out fires for these people. Truth is they really haven't thrown that much work my way. Just hook up an attic fan here or there. But they always need it done right away.
I guess I will just hook up the fan, get my check and then say "Sayanora". They can find someone else in the future.
About two weeks ago I got a call from a roofing/siding company that I occasionaly do work for. They requested that I go to the owners house to look at their intercom system (seven remote locations throughout house). They had recently finished their basement (that I had bid on a couple of months ago and didn't get. Not even a phone call.) The intercom in the basement did not work and the one on the back deck did not work. The entire system was installed by a friend of theirs and nothing was labeled. By the time we had everything labeled and figured out the problem it took 2 guys 2 hours. The basement unit was a simple miswiring and the back deck unit was acting as if the cable had been cut somewhere. We told them we would come back and run a new line Monday the following week. The HOs wife also requested a heat/fan/light unit to replace the existing masterbath unit. They said they were going to have the bathroom painted so don't worry about any scuffs or damage.
We bought the f/h/l unit and went back to install it. The house was done in conduit so we pulled a new 20amp circuit for the unit from the main panel. About 80 feet. The f/h/l unit was a PITA to install because of PVC pipe running above the location. It took 2 guys about seven and a half hours to cmplete f/h/l installation and to fish in new speaker wire for intercom unit on back porch.(wire was cut inside wall when some other work was done)
We always clean up after ourselves, but these people are clean freaks. We wiped down everything in work areas and vacuumed floors in addition to tarps and plastic. One small scuff on bathroom ceiling.
We supplied all materials including fan unit and the price came out to about $1900.00. This included first trip out to troubleshoot intercom. (45 min. from shop one way.)
Had HOs wife sign off on job and waited to get sent a check.
Got called today by the manager at their business saying the HOs were very upset about the price and the fact that they would have to touch up the bathroom ceiling. He said that they just had an attic fan installed and if I hooked up power to for free, all would be forgiven.
I felt like somebody kicked me in the stomache.
In the past I have dropped everything and ran to put out fires for these people. Truth is they really haven't thrown that much work my way. Just hook up an attic fan here or there. But they always need it done right away.
I guess I will just hook up the fan, get my check and then say "Sayanora". They can find someone else in the future.