let me start by saying I work for a utility.Thanks for the replies. The utility dept came out yesterday and checked their side of things. I was not home at the time but my wife was. She said they tested several things and then concluded that they "think" it is a ground rod issue. To my knowledge, they did not perform a ground rod resistance test, as their seemed to be alot of assumptions rather than facts. My electrician used a galv/tin coated rod where the utility dept recommended a copper. The rod was also very loose at the top so they are unsure of it's effectiveness. A copper rod will be installed today.
Thought...This monolithic slab has 2' wide, 4' deep footers that are in direct contact with the earth and should be at ground potential. If the ground rod was effective, it should also be at ground potential. Therefore, though not bonded together physically, the slab and the electrical system should be at the same potential.
when you say the utility department came out, they were service techs.
Most utility service techs don’t understand electricity..
their tests probably consisted of putting a load on the house with something like “the beast” and seeing no issue they say the issue is on your side.
What they fail to look for is a primary neutral problem, or another nearby customer problem.
More than likely you will have to find the problem yourself and prove it’s an N problem.
as others have said, driving a ground rod won’t fix fhe problem. HOWEVER, if it does, thats another issue that needs to be addressed.