jaylectricity
Senior Member
- Location
- Massachusetts
- Occupation
- licensed journeyman electrician
Thermostat is Orbit. Customer has one location that has heat from one system and A/C (cooling) from another system. So there's an RH and W wire for the boiler and an RC, Y, and G, for A/C.
After testing it, I'm finding that when the thermostat calls for the fan it closes a switch between RH and G. Well, the transformer for RH is unrelated to the transformer necessary to send voltage to the G of the air handler for the A/C. I looked for jumpers or settings to fix this, but I don't see any.
I called technical support and was given a message, "We're experiencing high volume of calls, we can call you back in the next 30-60 minutes. This was a Friday.
They called back Sunday. I don't work on Sunday so I didn't take the call.
After testing it, I'm finding that when the thermostat calls for the fan it closes a switch between RH and G. Well, the transformer for RH is unrelated to the transformer necessary to send voltage to the G of the air handler for the A/C. I looked for jumpers or settings to fix this, but I don't see any.
I called technical support and was given a message, "We're experiencing high volume of calls, we can call you back in the next 30-60 minutes. This was a Friday.
They called back Sunday. I don't work on Sunday so I didn't take the call.