electricmanscott
Senior Member
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- Boston, MA
Re: vent and rant time
:roll:
vent and rant time
- Thread starter macmikeman
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electricmanscott
Senior Member
- Location
- Boston, MA
Re: vent and rant time
Sq D has been at Home Depot for many years.
What does this have to do with anything?
Sq D has been at Home Depot for many years.
macmikeman
Senior Member
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- Planet macmikeman
Re: vent and rant time
I already have stuck in another load center as of yesterday afternoon and am "over it already". Wish I could get my salesman to come out to a jobsite but I think I am too small a fish now and don't buy enough gear each month to warrent such fine service.
I already have stuck in another load center as of yesterday afternoon and am "over it already". Wish I could get my salesman to come out to a jobsite but I think I am too small a fish now and don't buy enough gear each month to warrent such fine service.
jeff43222
Senior Member
- Location
- Minneapolis, Minnesota
Re: vent and rant time
I once had my supply house deliver a single breaker to me at a job site, and I'm a one-man shop.
I once had my supply house deliver a single breaker to me at a job site, and I'm a one-man shop.
Re: vent and rant time
"What does this have to do with anything?
Sq D has been at Home Depot for many years. "
It has everything to do with it. You're going to get a lesser quality product if you are "forced" to manufacture to meet a predetemined $$ amount. Granted that nobody is holding a gun to their head, but when you want to play the big box store game, you are going to have to sacrafice some things (and quality is one of them) to participate.
"What does this have to do with anything?
Sq D has been at Home Depot for many years. "
It has everything to do with it. You're going to get a lesser quality product if you are "forced" to manufacture to meet a predetemined $$ amount. Granted that nobody is holding a gun to their head, but when you want to play the big box store game, you are going to have to sacrafice some things (and quality is one of them) to participate.
Re: vent and rant time
Went to Home Depot and picked up a NM flex conduit fitting. Get to job and find the "lock ring" is missing. Label it "INCOMPLETE" take back and get replacement (with all the #&(^@* paperwork and line standing of course). Couple days later go to get some more. Here in the box on the shelf is the one I returned still marked. Really ticked me off called store manager who was exasperated (to say least). He gave it to me and told me to get it out of his store - I could trash it do whatever he did not care BUT GET IT OUT OF MY STORE and here take the rest of these no charge for your trouble.
Eveen at that I still don't really like that outfit.
Went to Home Depot and picked up a NM flex conduit fitting. Get to job and find the "lock ring" is missing. Label it "INCOMPLETE" take back and get replacement (with all the #&(^@* paperwork and line standing of course). Couple days later go to get some more. Here in the box on the shelf is the one I returned still marked. Really ticked me off called store manager who was exasperated (to say least). He gave it to me and told me to get it out of his store - I could trash it do whatever he did not care BUT GET IT OUT OF MY STORE and here take the rest of these no charge for your trouble.
Eveen at that I still don't really like that outfit.
peter d
Senior Member
- Location
- New England
Re: vent and rant time
If we're talking specifically about Square D, please prove to me or show some evidence that the Square D product sold at Home Depot or Lowes is inferior to that sold at a wholesaler.
You're entitled to believe whatever you want.
If we're talking specifically about Square D, please prove to me or show some evidence that the Square D product sold at Home Depot or Lowes is inferior to that sold at a wholesaler.
electricmanscott
Senior Member
- Location
- Boston, MA
Re: vent and rant time
I highly doubt they retool the whole manufacturing process just to stick it to HD and Lowes.
charlie tuna
Senior Member
- Location
- Florida
Re: vent and rant time
years ago home depot had and still has a "no hassle" return policy. well you might remember that they used to carry milwalkee power tools. well, after many years, milwalkee called it quits -- they figured they couldn't make a profit with the ground rules concerning the return policy! as an example, i needed a good belt sander to level a floor in my home, a weekend project. i must admit i'm a tool nut and buy the best i can. the salesman in the tool crib shows me a porter cable commercial belt sander that cost $289.00.. he asked me what i was buying it for! i explained i needed to level a floor in my house. he suggested buying the sander -- and after the job was complete --"just bring it back -- tell them you don't like it -- the store will return your money".....
i have bought certain light fixture from them and i also have had problems with missing parts and product failures -- oh ya -- they'll take them back but the hassle isn't worth it!
i was shopping for a new lawn mower! the home depot price was $100.00 lower than my old reliable lawn mower repair shop. well i was gonna buy the mower from home depot, but found the john deere i needed had 32 hours on the hour meter??? i asked the salesman about it - he asked the store manager... she said someone who assembles them for the store left the battery connected and the key "on"??? about this time a guy comes up to the service desk raisin cane that this is the third mower he has had to return to the store and that missing parts have been his problem. assembly problems!!! i walked out the door and purchased my mower from my local dealer. since then i have heard at least six people complain about john deere mowers bought from home depot!!! the dealer provided a free service at 50 hours and will pick the unit up for service when needed --- home depot can't even tell you where to bring it!!!
using their buying power they dictate their policies to the suppliers and they make their profit and pass the problems onto the suppliers who are reluctant to provide proper service to the customer.............
years ago home depot had and still has a "no hassle" return policy. well you might remember that they used to carry milwalkee power tools. well, after many years, milwalkee called it quits -- they figured they couldn't make a profit with the ground rules concerning the return policy! as an example, i needed a good belt sander to level a floor in my home, a weekend project. i must admit i'm a tool nut and buy the best i can. the salesman in the tool crib shows me a porter cable commercial belt sander that cost $289.00.. he asked me what i was buying it for! i explained i needed to level a floor in my house. he suggested buying the sander -- and after the job was complete --"just bring it back -- tell them you don't like it -- the store will return your money".....
i have bought certain light fixture from them and i also have had problems with missing parts and product failures -- oh ya -- they'll take them back but the hassle isn't worth it!
i was shopping for a new lawn mower! the home depot price was $100.00 lower than my old reliable lawn mower repair shop. well i was gonna buy the mower from home depot, but found the john deere i needed had 32 hours on the hour meter??? i asked the salesman about it - he asked the store manager... she said someone who assembles them for the store left the battery connected and the key "on"??? about this time a guy comes up to the service desk raisin cane that this is the third mower he has had to return to the store and that missing parts have been his problem. assembly problems!!! i walked out the door and purchased my mower from my local dealer. since then i have heard at least six people complain about john deere mowers bought from home depot!!! the dealer provided a free service at 50 hours and will pick the unit up for service when needed --- home depot can't even tell you where to bring it!!!
using their buying power they dictate their policies to the suppliers and they make their profit and pass the problems onto the suppliers who are reluctant to provide proper service to the customer.............
jeff43222
Senior Member
- Location
- Minneapolis, Minnesota
Re: vent and rant time
The other day, I had a problem with the Bosch hammer drill I bought at Home Depot six months ago. Since it was still under warranty, I took it to an excellent hardware store that is a Bosch authorized warranty repair center. The guy at the store agreed that the tool was not working properly, and he said they could repair it for me, but since I didn't buy the tool there, I didn't qualify for an automatic free replacement. When he went to talk to his supervisor, I overheard him tell the guy to give me a brand new tool anyway because it would make the store look good and it would cause me to buy my tools there in the future. Actually, that drill was the last power tool I purchased at Home Depot, and I had already started buying my tools at the hardware store anyway. The price is about the same, but the hardware store has an amazing selection, the guys there know their stuff, and they provide great service.
About the only time I shop at Home Depot now is if I need wood for mounting panels or if it's after hours and I need something immediately.
[ October 19, 2005, 07:38 PM: Message edited by: jeff43222 ]
I'm not sure how it works where you are, but I know for certain that the Home Depots around here still carry Milwaukee tools.
The other day, I had a problem with the Bosch hammer drill I bought at Home Depot six months ago. Since it was still under warranty, I took it to an excellent hardware store that is a Bosch authorized warranty repair center. The guy at the store agreed that the tool was not working properly, and he said they could repair it for me, but since I didn't buy the tool there, I didn't qualify for an automatic free replacement. When he went to talk to his supervisor, I overheard him tell the guy to give me a brand new tool anyway because it would make the store look good and it would cause me to buy my tools there in the future. Actually, that drill was the last power tool I purchased at Home Depot, and I had already started buying my tools at the hardware store anyway. The price is about the same, but the hardware store has an amazing selection, the guys there know their stuff, and they provide great service.
About the only time I shop at Home Depot now is if I need wood for mounting panels or if it's after hours and I need something immediately.
[ October 19, 2005, 07:38 PM: Message edited by: jeff43222 ]
Re: vent and rant time
About the only time I shop at Home Depot now is if I need wood for mounting panels or if it's after hours and I need something immediately.
AMEN
I try to buy from the little guy (local hardware) if I can. I guess I hate to see the big outfits come in and shut down the good mom n pop stores.
Of course I still have to go to the industrial outfits for "industrial stuff"
About the only time I shop at Home Depot now is if I need wood for mounting panels or if it's after hours and I need something immediately.
AMEN
I try to buy from the little guy (local hardware) if I can. I guess I hate to see the big outfits come in and shut down the good mom n pop stores.
Of course I still have to go to the industrial outfits for "industrial stuff"
jeff43222
Senior Member
- Location
- Minneapolis, Minnesota
Re: vent and rant time
Actually, the selection of power tools at the hardware store is considerably better than what you find at the box stores. I wanted to buy a rotary hammer once, and I found the hardware store carried so many models I had to ask for help in choosing the best model for my needs. The box stores just carry a couple of them.
And forget the box stores if you need anything special. I bought a 2-gang meter socket today at the supply house. I've never seen one of those at a box store. Of course, I imagine the $450 price tag (ouch!) might have something to do with why it's not at the box stores.
[ October 19, 2005, 11:06 PM: Message edited by: jeff43222 ]
Actually, the selection of power tools at the hardware store is considerably better than what you find at the box stores. I wanted to buy a rotary hammer once, and I found the hardware store carried so many models I had to ask for help in choosing the best model for my needs. The box stores just carry a couple of them.
And forget the box stores if you need anything special. I bought a 2-gang meter socket today at the supply house. I've never seen one of those at a box store. Of course, I imagine the $450 price tag (ouch!) might have something to do with why it's not at the box stores.
[ October 19, 2005, 11:06 PM: Message edited by: jeff43222 ]
macmikeman
Senior Member
- Location
- Planet macmikeman
Re: vent and rant time
Home Depot is really good for one thing. If your wife discourages your golfing because it costs too much money, and she watches your expenditures, go buy a bunch of wire from H.D. one day with a business check. The next day return it and they give you cash for it. Bingo.... I mean Fore! Don't ask me if I have ever done this..
Home Depot is really good for one thing. If your wife discourages your golfing because it costs too much money, and she watches your expenditures, go buy a bunch of wire from H.D. one day with a business check. The next day return it and they give you cash for it. Bingo.... I mean Fore! Don't ask me if I have ever done this..
peter d
Senior Member
- Location
- New England
Re: vent and rant time
Was it gold plated? $450 for a 2-gang??? I can pay my price for them here, air frieght them to you, and they'd still be cheaper.
jeff43222
Senior Member
- Location
- Minneapolis, Minnesota
Re: vent and rant time
Yeah, I was pretty much floored when I saw the price. It was a Milbank 2-gang 200A meter socket. Price: $458.69. On top of that, I had to buy line-side lugs for it at $20.98 each! For that kind of money, I would think the thing would be self-installing.
I'm going to drop by the other supply house tomorrow and see what their price is.
Yeah, I was pretty much floored when I saw the price. It was a Milbank 2-gang 200A meter socket. Price: $458.69. On top of that, I had to buy line-side lugs for it at $20.98 each! For that kind of money, I would think the thing would be self-installing.
I'm going to drop by the other supply house tomorrow and see what their price is.
Re: vent and rant time
originally posted by peter d
"You're entitled to believe whatever you want.
If we're talking specifically about Square D, please prove to me or show some evidence that the Square D product sold at Home Depot or Lowes is inferior to that sold at a wholesaler."
I don't believe that Square D had a Homeline panel prior to their entry to the Box stores. I could be wrong. Lord knows that has happened a few million times. I don't believe that the quality of that panel is any different between retailers or wholesale outlets. I do believe that that panel is inferior to what Square D had available at the supply house prior to the Homeline product.
originally posted by peter d
"You're entitled to believe whatever you want.
If we're talking specifically about Square D, please prove to me or show some evidence that the Square D product sold at Home Depot or Lowes is inferior to that sold at a wholesaler."
I don't believe that Square D had a Homeline panel prior to their entry to the Box stores. I could be wrong. Lord knows that has happened a few million times. I don't believe that the quality of that panel is any different between retailers or wholesale outlets. I do believe that that panel is inferior to what Square D had available at the supply house prior to the Homeline product.
peter d
Senior Member
- Location
- New England
Re: vent and rant time
The reason that Homeline was introduced was so Square D would have a competitive product in the 1" plug-in category. It needed to compete against Cutler Hammer BR, GE THQL, Murray Siemens, etc.
In fact the mechanism in Homeline breakers is the same as QO minus the trip indicator and obviously is different in size.
The reason that Homeline was introduced was so Square D would have a competitive product in the 1" plug-in category. It needed to compete against Cutler Hammer BR, GE THQL, Murray Siemens, etc.
In fact the mechanism in Homeline breakers is the same as QO minus the trip indicator and obviously is different in size.
peter d
Senior Member
- Location
- New England
Re: vent and rant time
I happen to think Homeline is the best residential grade 1" plug-in service equipment available.
Of course I would love to be able to use QO all the time but that's not possible.
[ October 20, 2005, 03:54 PM: Message edited by: peter d ]
I happen to think Homeline is the best residential grade 1" plug-in service equipment available.
Of course I would love to be able to use QO all the time but that's not possible.
[ October 20, 2005, 03:54 PM: Message edited by: peter d ]
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