Vent....

[PetrosA]

Yep an 1/8 short is a mile, a 1/16 over is a grinder, more is my band saw. I told them on shipment #3 that a 1/16th over to a mile over is great - too short is too bad... As for the saw - for what they charge for this "Custom Lengths" they can afford a really awesome saw with positive stops and digital read outs. They could afford this...

I didn't want to make any assumptions about the material the track is made of. If they were white powder coated and baked it could look ugly if you tried to field cut them.

 

[quogueelectric]

I would have driven to the factory after day 1 problems. They would have done anything to get me ot of thier factory.

 

[e57]

I didn't want to make any assumptions about the material the track is made of. If they were white powder coated and baked it could look ugly if you tried to field cut them.

Damned striaght - and they made it sound like they were able to cut to a 1/16th or better before we ordered. "Custom Lengths" The 1/8" tolorarnce BS didn't show up until shipment #3 - which still could not explain anything larger than an 1/8" - over half the intitial order, then half the second, and half of the last one still wasn't right. I gave up and fixed a damaged one, and reused the guts of 3 other wrong lengths just to get the crap in.

I would have driven to the factory after day 1 problems. They would have done anything to get me ot of thier factory.

You could - they're up-state. Me - it would be a flight. So I nasty grammed all involved in the most polite, professional, non-confrontational manner - while I screamed four letter words at my screen.
Today the GC said in reply to my last to the manufacturer.
Him:"You were so close and had to blow it right at the end." -
Me: "What?" -
Him: "That last little stab with 'I assume we will not have this type of quality control problem with the fixture heads.'"

So I ran down to his shack... "WT% - do you know some other nicer way to put that?!?"

 

[mxslick]

Were talking about a really expensive brand of 60A rated track. Rated at 60A completely unnecessarily for the purpose of a single family home - since it is most often used in museums and commercial settings.

Often this crap is exposed - but if that were the case on my job I would have returned the WHOLE ORDER as these dopes ship it with a single piece of paper between them - and I was not even paying attention to the paint finishes since for the most part they are hidden.

The application I have on my project required carpenters to build MDF boxes with recessed slots for the track to fit into. Since the feeding end of the track can not be field cut they needed to be cut to length at the factory so the joint between other tracks would be centered in the slot. And the track needed to be of a specific length so there would be no gaps at the ends, And since the twelve year old Architect gave dimensions to both ends (start and end) and aligning with the other 6 tracks in one room - mismatched lengths would be obvious.

Also - since this particular product is mounted from above the track in this MDF box/slot assembely it's a 3 trade operation to install them (Elec., Cab makers, and framers/labor), and a 5 trade operation (Add rock and paint) to extract them - so they have to be PERFRECT! (If I ever get this detail again I will flat out refuse - or insist it be bid T&M or for some very lofty sum.)

Salesperson claimed - 'Oh we can cut them at the factory to very specific lengths...' (Lie #1) This was later back peddled to an '1/8" tolorance...' - post defacto. Which did not explain the variance of 1/8" ~1"+ Or for that matter the factor installed feed conductors that came up 20'+ short.... Four of these things had to be shipped over-night twice, and they still didn't come right - I finally repaired a damaged one to get the pain over with.

Ok, now it all makes a lot of sense..and I have seen track mounted as you are doing, at the new building for a famous Talent Agency. And I would be having a lot of choice words with that mfgr. In fact, I have had HUGE battles with a certain projection equipment mfgr....even got them to pay a backcharge for their foul-up.

Damned striaght - and they made it sound like they were able to cut to a 1/16th or better before we ordered. "Custom Lengths" The 1/8" tolorarnce BS didn't show up until shipment #3 - which still could not explain anything larger than an 1/8" - over half the intitial order, then half the second, and half of the last one still wasn't right. I gave up and fixed a damaged one, and reused the guts of 3 other wrong lengths just to get the crap in.

You could - they're up-state. Me - it would be a flight. So I nasty grammed all involved in the most polite, professional, non-confrontational manner - while I screamed four letter words at my screen.
Today the GC said in reply to my last to the manufacturer.
Him:"You were so close and had to blow it right at the end." -
Me: "What?" -
Him: "That last little stab with 'I assume we will not have this type of quality control problem with the fixture heads.'"

So I ran down to his shack... "WT% - do you know some other nicer way to put that?!?"

That GC would have met the business end of my bender for that cute remark. I think you showed admirable restraint with both the mfgr. and the GC under the circumstances.

 

[quogueelectric]

Let me know where they are located are they in NY???

 

[e57]

Ok, now it all makes a lot of sense..and I have seen track mounted as you are doing, at the new building for a famous Talent Agency. And I would be having a lot of choice words with that mfgr. In fact, I have had HUGE battles with a certain projection equipment mfgr....even got them to pay a backcharge for their foul-up.



That GC would have met the business end of my bender for that cute remark. I think you showed admirable restraint with both the mfgr. and the GC under the circumstances.

Nah - me an the GC are in the same boat, and amiable. We may just combine forces...