I have an application where my 250 HP, 480V 18 pulse variable frequency drive keeps tripping on bus overvoltage. The electrical service feeding the mcc is from a 500 kVA transformer, 3 phase, 3 wire service comprised of 2 sets of (3-500kcmil, #2/0G) per phase. The VFD is fed from the MCC via a feeder breaker. The Utility put a meter on the secondary side of their 500 kVA transformer and noticed that for a split second the voltages in two phases become elevated and the third phase voltage drops, which is evident of an open neutral. What else could be causing this. The Utility did not seem to think it was their problem. What can be done to fix the problem?