warranty
- Thread starter davel
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brian john
Senior Member
- Location
- Kilmarnock, Va
- Occupation
- Retired after 52 years in the trade.
Not answering you question, but in 23 years I have never argued warranty, if it was wrong or broke I just fixed it. Had one customer calling complaining a relay fried after 3 years, I said chill, I'll replace it no problem. He was astounded and insisted on paying. I still do work for this guy 18 years later.
If you and your men do quality work there should be few call backs.
Things do go wrong sometimes, fixing these should be a small price for a good name in the market.
Stand behind what you do.
If you and your men do quality work there should be few call backs.
Things do go wrong sometimes, fixing these should be a small price for a good name in the market.
Stand behind what you do.
I never argued warranty either.
My biggest warranty problem, by far, was other companies.
The commonly used lighting companies around here were total butchers. . In about half the houses that they hung lights in, they pinched and grounded out neutrals in the bedroom lighting.
I told the builders that they weren't allowed to hang any lights until I completed my finish and hot checked. . If the breakers wouldn't hold after they did their thing, they can troubleshoot and fix their own screw-ups. . I can't imagine how they'll stay in business under the '08 AFCI expansion. . Just to stay in business, they might have to actually do more than just slam it in.
David
My biggest warranty problem, by far, was other companies.
The commonly used lighting companies around here were total butchers. . In about half the houses that they hung lights in, they pinched and grounded out neutrals in the bedroom lighting.
I told the builders that they weren't allowed to hang any lights until I completed my finish and hot checked. . If the breakers wouldn't hold after they did their thing, they can troubleshoot and fix their own screw-ups. . I can't imagine how they'll stay in business under the '08 AFCI expansion. . Just to stay in business, they might have to actually do more than just slam it in.
David
BackInTheHabit
Senior Member
- Location
- Lexington, Kentucky
davel said:
Not sure as to California.
Most residential electrical contractors in Kentucky offer one year warranties on new construction and service upgrades. Sometimes the homebuilders have a one year warranty contract with the contractor. If anything is added or modified by anyone other than the original contractor, warranty is voided for liability reasons.
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