Fletch; I'm thinking I should have just shut my mouth and fixed the wiring and be done with it. The amount of time to pair up the cables would have been less than the amount of time I've spent in face to face with the maintenance manager.
This time it would have been faster to fix this one jbox, but how many more of them are there? I worked at a hotel once in maintenance, and after seeing a good two dozen violations for every ceiling tile I pulled/replaced, I just told them it would take me working 12hr days over the next 5 years just on electrical to have a chance of fixing it all, and that anything electrical was best subbed out to a licensed electrician rather than done in house.
I used to look at the roof of the building every day to see if it was on fire... got to the point where I couldnt work there anymore... the words "death trap" have never been more apt.
For the record, they have been having issues with circuits having being hot when they think they are off, go figure. What a basket of worms. Oh, by the way, I just read a note from the mm that said they have numerous JBs on the site wired this way and there are no problems. (That they know of yet)
Also, they did of like my idea of opening covers on JBs, recepts and switches, cleaning out the outlets and inspecting the wiring and connections. Reason, parts might have to be replaced which would run up the cost. To the best of my knowledge there has been no PM on the electrical system in 30 (+/-) years. (Penny wise, pound foolish)
I just fix what is screwed up now unless I see something very unsafe, then I write it up, give an estimate, or if it's bothering me that badly, fix it and chalk it up to charity.
You can count on parts needing to be replaced. It's possible that a 30yr old receptacle has seen less than 100 insertions from a plug, then you'll find those that wont even hold a plug b/c they are so worn out. Switches are always the bigger pita imo; nothing grounded, you wind up ripping out years of band-aids and jumpers and overstuffed boxes, 3 ways run in weird/obsolete configurations, EGCs repurposed as neutrals, neutrals run as switch legs, it just never ends. I love troubleshooting but sometimes I hate having to fix 30 years of neglect. Look at the brightside tho: if it's 30 years old, there shouldnt be any aluminum wire.
Switches and receptacles (parts) are almost zero compared to labor.
and yes, they probably havent had any problems with the neutrals tied together. It actually can be more reliable than a single neutral to each circuit/MWBC; if you lost one of those #12s at the panel, or even all of them, the current would still have those two #10s to use. If those circuits werent used/loaded much, this could function almost indefinitely (from an electrical and 'not catching fire' standpoint). Problem is it was never allowed to be wired like that and is a major safety concern for anyone working on it. Knowing there are massive x-connected neutrals everywhere, istm the only safe way to work on this building would be killing all the circuits or main and do it after hours; that's not how it's supposed to be.
That aformentioned hotel was simply too big and screwed up to fix; this church, we talking 10, 20. 50 jboxes like this? If it is fixable, give them an estimate to fix it.