I'll do whatever it takes for a customer having a hard time. I've been there too & $ is hard to come by for all of us. What kills me most is the guy living much higher than me to start with; 60,000 car, 250,000 house, John Deere mower, golf cart or trail vehicle (the $7,000 Subaru at Home Depot), etc, etc. He picks my price and job to pieces, can't do all at once, is that my best price, etc. He could buy cheaper toys, do without 1 or 2, still have nice stuff, pay my price and have $ left over. But I'm supposed to cut him all the breaks and cheat my family out of a living for his economy & ego? Snowball's chance. These are the guys too, that are experts at slipping in little extras as you are finishing the job. "I just noticed the doorbell button is broken & I have a new one. Will you include that?" "You don't mind swapping out the smoke detector do you?" I've been suckered a lot that way and need to state up front that extra work is charged at so much per hour with a half hour minimum.