sullyelectric
Member
I am an electrical supplier and one of my customers is stepping up from 208/120 to 480. They tell me that when they turn the breaker on it trips.
I told them to disconnect the 480 side and it still tripped.
I told them to disconnect the 208 side and turn the breaker on and it stayed on.
This is the second XFMR that i have given them.
There is nothing connected to the XO and the system is not corner grounded.
I asked them if maybe they were feeding using a single phase panel but they said it was three phase.
Any ideas on why it is tripping?
I told them to disconnect the 480 side and it still tripped.
I told them to disconnect the 208 side and turn the breaker on and it stayed on.
This is the second XFMR that i have given them.
There is nothing connected to the XO and the system is not corner grounded.
I asked them if maybe they were feeding using a single phase panel but they said it was three phase.
Any ideas on why it is tripping?