Hi.
That's some pricy equipment you got. Seems like big switchgear or just big panels with 3 phase and such.. I have been getting beat up over prices. I think the hang up with customers comes down to jealousy. Hear me out.......say you have a days work to do a service change which is typical. A 200 amp service change goes for about $2,500 these days...even more. The material is really about $400 give or take $50. If you itemise that to the customer,I think it's only natural for people to say "wow. he's making more than me in a day than I do in a week" Of course theirs other business costs to you but they don't see it that way. I'm young....I know for sure one customer felt this way cause he came out and said "I'm 66 yrs old and the most I made an hour was $30. He was hell bent on making sure I didn't make more than him and was very vocal about it. However, his bill was $400 with material. He was unhappy. I was there fixing lights outside (troubleshooting that didn't work for 2 yrs) and spent 4 hrs in the heat wave on black top. He underminded my effort and that pissed me off.
staticcontrol
I like to diplomatically remind those types of folks that if they knew how to do it, they would. We have experience, are licensed and have had schooling and training, etc., and will do the job to the best of our ability, to code, and when we leave, it won't burn down because of that knowledge. If they don't like the price, they can help themselves to the nearest local hardware store and hopefully get the right thing and figure out how to put it all together.
I have also in the past, requested that certain crotchety customers go back inside/the other room/ etc, as they are a distraction and pose a hazard (to my pacience).
