Were getting so much work now I am pondering a way to basically deny customers that have a hint of PIA in their tone. I know they do it in other professions like skin doctors. If you are not referred by someone you cannot even get in at all. In my opinion, we have a right to do this but I'm wondering if this can backfire. Example, we have had a wave of horrible customers, just ridiculous demands and ridiculous haggling on price (usually after finished) it's not even funny anymore. This week we had a few calls where they were already nasty and demanding before we even went to bid, and honestly I just want to call them back and tell them "No electric for You" like the soup nazi. Has anyone got to this point as well and have actually just told people we can't work for them? Obviously, we have to come up with some politically correct way to tell them we don't want to work for them, just haven't came up with an official verbage for the csr's yet.
Note: we usually just bid sky high on some hoping this will get rid of them but they still want us
Any ideas out there?
https://www.youtube.com/watch?v=M2lfZg-apSA
Note: we usually just bid sky high on some hoping this will get rid of them but they still want us
Any ideas out there?
https://www.youtube.com/watch?v=M2lfZg-apSA
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