Yep. About as close to an admission of guilt you might get even if just tacit.
Bad POCO Neutral Damaged Electronics
- Thread starter Sean.Day72
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mivey
Senior Member
Nonsense. There is no guilt about equipment made by someone else failing. The POCO is an end user of that equipment.
It failed. They replaced it, quckly even. That shows due diligence, not guilt.
Was it an equipment failure? Who made the connection that became loose?
mivey
Senior Member
Who made the connector?
Was the connector faulty?
Who rapidly fixed the problem?
Who's responsibility was it to fix the problem if not the POCO?
But maybe worth filing a written complaint? What's to lose?Locally they would come out and replace the triplex amnd say "we didn't find anything wrong but we went ahead and replaced it since we were here" Well trained, they are
kwired
Electron manager
- Location
- NE Nebraska
Might have been "act of God" that made it come loose.
Chances are they took any evidence with them after making repairs and customer has no evidence to prove anything.
Homeowners insurance often will cover this, less any deductible amount. If the damage isn't too high, probably better off to just eat the cost.
kwired
Electron manager
- Location
- NE Nebraska
POCO typically needs to be proven negligent to get any claim from them.
I once had a large cattle feed yard that they had a three phase open delta service at one end of the place. It supplied a shop building, and mostly (at that time) 175 watt mercury vapor lights throughout the yard, and tank heaters for livestock watering tanks. About only three phase load was limited items in the shop and a three phase submersible well. this service had underground MV cable (POCO's lines), was originally constructed with three lines but later changed to open delta as the utilization method. It was getting age and occasionally a MV cable would fail. POCO simply would swap to the spare lead and repair the fault when it was convenient for them.
One time they did the swap after a failure, guys checked the rotation when done but neglected to ensure the high leg was in the proper position
I was paid by the POCO with no questions asked to make repairs all over that place - they knew it was their fault.
I once had a large cattle feed yard that they had a three phase open delta service at one end of the place. It supplied a shop building, and mostly (at that time) 175 watt mercury vapor lights throughout the yard, and tank heaters for livestock watering tanks. About only three phase load was limited items in the shop and a three phase submersible well. this service had underground MV cable (POCO's lines), was originally constructed with three lines but later changed to open delta as the utilization method. It was getting age and occasionally a MV cable would fail. POCO simply would swap to the spare lead and repair the fault when it was convenient for them.
One time they did the swap after a failure, guys checked the rotation when done but neglected to ensure the high leg was in the proper position
I was paid by the POCO with no questions asked to make repairs all over that place - they knew it was their fault.
I had a bad xfmr. on the pole took me pushing being a master, watching both phases at same time, canvases the area others being effected, pcb bomb so old couldn't read rating but size was too small for load guessing by physical size, and I could hear all my electrical/electronics failing due to wild voltages.
Response was we will mail out a form good luck, reading the form didn't leave me feeling like filling it out as you were not winning; they did come out with a strip chart for 24hrs. Came back with new xfmr. on 3rd day.
Response was we will mail out a form good luck, reading the form didn't leave me feeling like filling it out as you were not winning; they did come out with a strip chart for 24hrs. Came back with new xfmr. on 3rd day.
mivey
Senior Member
A good example of where a utilty would normally accept responsibility. I've seen that, lines dropped on cars, wrong transformer voltage, etc. where they would normally pay for damage because it was clearly their fault.POCO typically needs to be proven negligent to get any claim from them.
I once had a large cattle feed yard that they had a three phase open delta service at one end of the place. It supplied a shop building, and mostly (at that time) 175 watt mercury vapor lights throughout the yard, and tank heaters for livestock watering tanks. About only three phase load was limited items in the shop and a three phase submersible well. this service had underground MV cable (POCO's lines), was originally constructed with three lines but later changed to open delta as the utilization method. It was getting age and occasionally a MV cable would fail. POCO simply would swap to the spare lead and repair the fault when it was convenient for them.
One time they did the swap after a failure, guys checked the rotation when done but neglected to ensure the high leg was in the proper position
I was paid by the POCO with no questions asked to make repairs all over that place - they knew it was their fault.
mivey
Senior Member
POCO's responsibility to fix. Rapid repair is no indication of liability for the failure.
My IT contractor will respond within 4 hours and repair same day but they will not assume reaponsibility for equipment failures (that is a warranty issue with the manufacturer). They are liable for configuration errors, to the limit of the contract.
mivey
Senior Member
Time.
I thought discussion about religion(s) was out of bounds here?
mivey
Senior Member
You going for the mid-year ban?
I am not discussing that topic on here.You going for the mid-year ban?
JFletcher
Senior Member
- Location
- Williamsburg, VA
Kwired wasn't bringing up anything religious, "act of God" is a standard term in many insurance policies and legal disclaimers here.
a second neutral from the Poco would not eliminate fried Electronics, which to answer the original posters question, see an over voltage due to their High impedance and placement in a series circuit. post number two shows that the lower wattage items with a higher resistance are the ones that see the most voltage, that's why they let out the Magic Smoke
file a claim, can't hurt
damage could be due to low v or intermittent, full v, then reduced, etc, like cycling power
you had a 'neutral' connection, just not a good one
you gnd rod to theirs at the pole
for example, let's say your total online 'load' was 10 Ohm on a leg
or 12 A on 120 vac
and the bad neut/gnd path is 10 Ohm
i is now 6 A
and load v is 60 with 60 on the gnd
near the house v = 60, as you approach to pole > 0
and you are parallel to the current path, you dog had 4 points of contact and bare feet
and you interior gnd system, including your refrig frame > 60 vac
I think they will reimburse you something, you could have been injured
damage could be due to low v or intermittent, full v, then reduced, etc, like cycling power
you had a 'neutral' connection, just not a good one
you gnd rod to theirs at the pole
for example, let's say your total online 'load' was 10 Ohm on a leg
or 12 A on 120 vac
and the bad neut/gnd path is 10 Ohm
i is now 6 A
and load v is 60 with 60 on the gnd
near the house v = 60, as you approach to pole > 0
and you are parallel to the current path, you dog had 4 points of contact and bare feet
and you interior gnd system, including your refrig frame > 60 vac
I think they will reimburse you something, you could have been injured
ggunn
PE (Electrical), NABCEP certified
- Location
- Austin, TX, USA
- Occupation
- Consulting Electrical Engineer - Photovoltaic Systems
I'm pretty sure it was meant as a joke.
gadfly56
Senior Member
- Location
- New Jersey
- Occupation
- Professional Engineer, Fire & Life Safety
That's the POCO making an affirmative defense, and that puts the burden of proof on them.
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